Capabilities

A blend of technical expertise and a product-focused mindset to build what matters.

Product & Entrepreneurship

  • Founding Engineer

    4x founding engineer experience across OneIntegral, Fitte, Zetio, and PodOS. Built from zero to paying customers with full ownership.

  • Zero to Revenue

    Shipped three independent revenue-generating products while employed full-time. 10+ paying gyms on Fitte, 5 paying instructors on Zetio, 5 paying users on PodOS.

  • Founder Collaboration

    Worked directly with founders as employee #3 at OneIntegral, translating ambiguous requirements into production financial automation platforms.

  • Product Ownership

    Manages full product lifecycle across all three products: system design, feature prioritization, customer feedback loops, and deployment strategy.

Full-Stack Development

  • React & Next.js

    Building modern, performant web applications across SaaS products and enterprise platforms including USAA banking and Petco contact center.

  • TypeScript & JavaScript

    Primary languages across 8+ years. Used in production at Petco, TCS, and all three independent products.

  • Node.js & Express

    Backend services and REST APIs across financial automation, gym management, and AI workflow platforms.

  • Angular

    Built custom Contact Control Panel for Petco's Amazon Connect agents. Led front-end architecture for enterprise contact center tooling.

  • Python

    Lambda functions for backend orchestration across Petco's contact center platform and financial data processing pipelines at OneIntegral.

Cloud & Infrastructure

  • AWS Serverless

    Production ownership of Lambda, DynamoDB, S3, SQS, SNS, Kinesis, Step Functions, and CloudFormation. 50+ Lambda services live at Petco.

  • Amazon Connect

    Architected 100+ contact flows for voice and chat at Petco. Custom CCP, Lex integration, omnichannel routing, and SLA-based escalation.

  • Terraform & IaC

    Infrastructure as code across OneIntegral and Petco. Achieved 30% reduction in deployment time and 20% decrease in infrastructure costs.

  • Event-Driven Architecture

    Designed resilient event-driven systems using SQS, Kinesis, Step Functions, and Lambda for financial automation and real-time contact center workflows.

  • CI/CD & Monitoring

    Managed controlled deployments via CI/CD pipelines. Delivered operational dashboards via QuickSight and Joulica achieving 99.95% uptime at Petco.

Data & Databases

  • DynamoDB

    Primary database across Petco serverless platform and OneIntegral financial automation systems. Optimized for high-volume, event-driven workloads.

  • PostgreSQL & MySQL

    Used in Zetio for relational data modeling and in enterprise ERP systems at Global Software Solutions.

  • MongoDB

    Used across OneIntegral's fixed asset reconciliation and lease accounting platforms for flexible financial data modeling.

  • Neo4J

    Graph database experience from OneIntegral's financial automation suite for modeling complex partner and financial data relationships.

Artificial Intelligence

  • AWS Bedrock & Claude LLM

    Production AI integration at Petco. Implemented Claude LLM via Bedrock for IVR and chat intent handling and response generation supporting a ~$6B revenue business.

  • LLM Pipelines

    Built prompt orchestration and structured output pipelines in PodOS for guest research, topic structuring, and podcast outline generation.

  • Amazon Lex

    Deployed Lex for pre-agent chatbot handling in Petco's Amazon Connect Chat, reducing live agent workload across digital support channels.

  • Intelligent Self-Service

    Designed AI-powered IVR and chat self-service flows at Petco, reducing agent workload and increasing digital deflection at scale.